Services

Consulting Services

High-stakes fraud prevention and risk analysis tailored for e-commerce, fintech, and digital growth companies.

Flagship Offering: E-commerce Fraud Rule Framework

Our comprehensive, production-ready framework is designed to be integrated directly into your existing risk stack. It covers the entire customer lifecycle with 140+ specialized rules.

7 Lifecycle Layers

  • Customer Identity & Verification
  • Account Behaviour & Access
  • Session & Authentication
  • Cart & Checkout Mechanics
  • Payment Integrity
  • Order & Beneficiary Risk
  • Fulfilment & Post-Order Trust

Advanced Features

  • Velocity Engine: Redis-backed real-time pattern detection.
  • Confidence Scoring: Separating high-risk alerts from noise.
  • Decision Replay: Testing framework for rule optimization.
  • SLA Monitoring: Ensuring throughput without compromising security.

Other Strategic Services

  • Fraud Ring Detection & Dismantling: Identifying clusters of synthetic identities and professional fraud networks.
  • Merchant Risk Management: Assessing seller integrity and preventing platform-based policy abuse.
  • Risk Ops Ergonomics: Designing internal dashboards and workflow tools for fraud analysts.
  • Incident Reconstruction: Detailed forensic timelines for high-value financial disputes.

Gift Card & Stored Value Fraud Consulting

Drawing from hands-on investigation experience with large-scale gift card abuse, money laundering through digital stored value instruments, and coordinated redemption fraud, we help platforms design controls that protect their gift card ecosystems from exploitation.

  • Gift Card Abuse Detection: Identifying bulk purchase patterns, resale networks, and velocity anomalies that signal organised fraud or money laundering activity.
  • Stored Value Money Laundering Prevention: Building controls to detect layering and structuring through digital gift cards, prepaid instruments, and in-app currencies.
  • Redemption Fraud Investigation: Forensic analysis of compromised redemption flows, account takeover-driven gift card drain, and coordinated cashout rings.
  • Policy & Rule Design: Developing platform-specific purchase limits, redemption velocity rules, and suspicious activity reporting (SAR) triggers for gift card programmes.

Merchant Risk & Seller Integrity Consulting

With experience assessing merchant risk across high-volume marketplaces, we help platforms build robust seller onboarding, ongoing monitoring, and enforcement frameworks that protect both consumers and the platform itself.

  • Merchant Onboarding Risk Assessment: Evaluating seller legitimacy through website analysis, business verification, and risk scoring at the point of onboarding.
  • Seller Policy Abuse Investigations: Detecting and dismantling seller networks engaged in fake reviews, policy gaming, account sharing, and return fraud.
  • High-Risk Merchant Category Controls: Designing controls for elevated-risk seller categories including digital goods, high-value electronics, and cross-border sellers.
  • Platform Integrity Programme Design: Building end-to-end merchant trust programmes covering onboarding, transaction monitoring, dispute management, and enforcement escalation.

Cloud Platform & Account Fraud Consulting

Informed by experience investigating account-level fraud on large-scale cloud and technology platforms, we advise organisations on building detection and response capabilities for cloud account abuse, identity fraud, and resource exploitation.

  • Cloud Account Fraud Detection: Identifying fraudulently created or compromised cloud accounts used for resource abuse, cryptomining, and infrastructure exploitation.
  • Identity & Verification Controls for Cloud Onboarding: Strengthening KYC and identity verification at account creation to prevent synthetic identity and stolen credential abuse.
  • Abuse Pattern Analysis: Profiling usage anomalies, free-tier abuse, and trial account exploitation to reduce platform losses.
  • Fraud Ops Process Design: Building scalable investigation workflows, escalation matrices, and policy enforcement frameworks for cloud platform trust & safety teams.